A secure login module

This page opens the member area login module. The form is displayed on this page: enter your professional address and your password, then validate the second authentication factor to access the portal.
The module is intended for people who already have an account. To obtain an account, contact your State's local administrator, generally the national focal point.
If you have any difficulty, see the help page; once logged in, you will find the restricted documents.
Member area login in figures
Source: Member States Relations Directorate.
Logging in step by step
Enter your professional e-mail address, then your password. A one-time code is then requested: it is generated by an authentication app or sent by message. The login is completed as soon as the code is validated.
If you use a shared computer, log out at the end of the session and close the browser.



First login
On your first login, you receive an invitation by e-mail, valid for seven days. It allows you to choose a password of at least twelve characters and to register your second factor.
We recommend keeping the backup codes provided in a safe place, separate from your computer.
Forgotten password
The "forgotten password" link sends a reset message to the registered address. If you no longer have access to this address or to your second factor, contact your State's local administrator, who can trigger a controlled reset.
For security reasons, the Secretariat never communicates a password by telephone or by e-mail.
Security rules
Use a unique password that you do not reuse for other services. Do not share your codes with anyone. Check the address displayed in the browser before entering your credentials.
After five consecutive failures, the account is locked for fifteen minutes. Any unusual login triggers an alert sent to your address.
Login quick reference
| Situation | Action | Contact |
|---|---|---|
| First login | Follow the invitation by e-mail | Local administrator |
| Forgotten password | Use the reset link | Automatic |
| Second factor lost | Request a reset | Local administrator |
| Account locked | Wait fifteen minutes | Support |
Milestones
- Invitation
Activation e-mail.
- Expiry
A new invitation is required.
- One-time code
Second factor.
- Password change
Automatic reminder (indicative).
Phishing



App or message

App
Code generated- Works without a network
- Safer
- An app to install
For stronger security.

Message
Code sent- Simple to use
- Requires a mobile network
- Less safe
For troubleshooting.
Log in
- Open
The login module.
- Refer
Address and password.
- Validate
The one-time code.
- Access
The portal.
- Log out
At the end of the session.
Before you log in
A national expert

« The authentication app has simplified my life: no more lost messages, and logging in takes less than twenty seconds. »
Security vocabulary
- Second factor
- Additional proof of identity.
- One-time code
- Code valid for a few moments.
- Phishing
- Attempt to steal credentials.
- Lockout
- Temporary blocking of the account.
Compatibility and accessibility
The module works with recent versions of the main browsers. It is compatible with screen readers and keyboard navigation. Color contrast meets accessibility recommendations.
If the form does not appear, check that scripts are not blocked by a browser extension.
Frequently Asked Questions
I do not have an account, what should I do?
Contact your State's local administrator.
Is the module accessible to the public?
No, only authorized accounts can log in.
What should I do if the second factor is lost?
See the help page or contact the local administrator.
Where can I find help?
See Help.
Useful Documents
Contacts

Getting help
Image credits (17)
- View of Venice, Jacopo de' Barbari (1500) — Cleveland Museum of Art, CC0 1.0
- Portrait of John VIII Palaoelogus, Emperor of Constantinople, 1424-1428 (reverse), Pisanello (c. 1438–1439) — Cleveland Museum of Art, CC0 1.0
- Nuova pianta di Roma data in luce da Giambattista Nolli l’anno MDCCXLVII, known as La Pianta Grande di Roma, Giovanni Battista Nolli (1748) — Cleveland Museum of Art, CC0 1.0
- Male Figure (Nkisi) (late 1800s-early 1900s) — Cleveland Museum of Art, CC0 1.0
- Nuova pianta di Roma data in luce da Giambattista Nolli l’anno MDCCXLVII, known as La Pianta Grande di Roma, Giovanni Battista Nolli (1748) — Cleveland Museum of Art, CC0 1.0
- Seated Buddha (1100s) — Cleveland Museum of Art, CC0 1.0
- Nuova pianta di Roma data in luce da Giambattista Nolli l’anno MDCCXLVII, known as La Pianta Grande di Roma, Giovanni Battista Nolli (1748) — Cleveland Museum of Art, CC0 1.0
- Border Fragment (100 BCE–700 CE) — Cleveland Museum of Art, CC0 1.0
- Nuova pianta di Roma data in luce da Giambattista Nolli l’anno MDCCXLVII, known as La Pianta Grande di Roma, Giovanni Battista Nolli (1748) — Cleveland Museum of Art, CC0 1.0
- Arrival of the "Southern Barbarians" (c. 1600) — Cleveland Museum of Art, CC0 1.0
- Nuova pianta di Roma data in luce da Giambattista Nolli l’anno MDCCXLVII, known as La Pianta Grande di Roma, Giovanni Battista Nolli (1748) — Cleveland Museum of Art, CC0 1.0
- Maharaja of Kotah Listening to Music and Watching Dancers (c. 1820) — Cleveland Museum of Art, CC0 1.0
- Dune Scene with Peasant Figures, Willem van de Velde (mid-1650s) — Cleveland Museum of Art, CC0 1.0
- Arrival of the "Southern Barbarians" (c. 1600) — Cleveland Museum of Art, CC0 1.0
- Coronation of the Virgin, Christoffel Jegher (1632–36) — Cleveland Museum of Art, CC0 1.0
- Power figure (nkisi) (late 1800s-early 1900s) — Cleveland Museum of Art, CC0 1.0
- The Victory Banquet: from Battle Scenes of the Quelling of Rebellions in the Western Regions, with Imperial Poems (c. 1765–74; poem dated 1760) — Cleveland Museum of Art, CC0 1.0
Cleveland Museum of Art · CC0 1.0
Member AreaThe secure portal for Member States: login, restricted documents and user support.›
Restricted documentsReports, draft decisions, minutes and templates reserved for Member States: organization, access rights and rules of use.›
User supportSupport, answers to frequently asked questions, troubleshooting procedures and member area support contacts.›
National Focal PointsA designated contact in each Member State: the directory, the role and the annual plenary meetings.›