Online request

The form asks in order for: the claimant's identity, the respondent's, the arbitration agreement, the statement of the dispute, the quantified claims, the choice of procedure (sole arbitrator or panel, language, seat) and the list of documents. Each stage is validated before the next.

Contextual help explains each field, and an example of a complete request is available. People who prefer guidance may contact the Registry by telephone or email.

Documents are sent as PDFs, with a maximum of 25 MB per file and 200 MB in total. Each document must be numbered and described in an index. Foreign-language documents must be accompanied by a plain translation or a summary.

Plans, photographs and appraisal reports are accepted. For bulky or confidential documents, the Registry opens a secure additional filing space.

The registration fee is paid online by card or transfer. On receipt, the Registry sends an acknowledgement containing the case number and the name of the registrar in charge. The case is then followed on the Desk: timetable, notifications, documents exchanged.

Exchanges with the respondent and the arbitrators go through the same platform, which keeps a time-stamp of filings. The parties receive a message at each new act.

The Registry answers practical questions by telephone and email, Monday to Friday. It gives no legal advice, but indicates how to complete a form, which documents to supply and which time limits are running.

Online information sessions are held every month for new users. A step-by-step guide, available in French, English and Spanish, supplements the form's contextual help.