Payment of training fees

Short courses are charged from €200 to €1,500 depending on length. Certification programmes cost €1,900 to €6,800. Public officials of Member States benefit from free or reduced rates. Online courses range from zero to €400.

A student rate (thirty per cent off) and a group rate (sliding scale from five people) are offered.

Card payment is immediate and secure. Transfers are made to the Academy's account quoting the file number; they must be received before the start of the training. Payments in local currencies are accepted in some countries, converted at the day's rate.

Cheques are no longer accepted.

Programmes costing more than €1,500 can be paid in three or six instalments, free of charge. An invoice can be issued in the employer's name, with a purchase order. Employers have thirty days to pay after receipt.

The administration fee is not refundable, but it is deducted from the price on later enrolment.

If you receive a scholarship, the Academy pays the covered fees directly. You pay only the remaining share. Aid from the employer or training bodies can also be mobilised: the Academy provides the necessary supporting documents.

Emergency aid may be granted to a trainee in sudden difficulty.

A cancellation more than thirty days ahead entitles you to a full refund, excluding the administration fee. Between thirty and ten days, fifteen per cent is withheld. Less than ten days before, no refund, except for force majeure. Refunds are paid within thirty days to the payment method used.

If the Academy cancels a session, all fees are refunded or carried over.

The Academy's reception service answers practical questions Monday to Friday, in French, English and Spanish, and can direct each visitor to the programme, scholarship or free resource that fits their situation. A guidance counsellor also offers a thirty-minute individual meeting, by appointment, to build a realistic training pathway.

Trainees' feedback is valuable: each session gives rise to a questionnaire, and the most useful suggestions are examined each quarter by the teaching committee. Do not hesitate to write to report a difficulty, propose a subject or tell us what the training has changed in your practice.