Cleveland Museum of Art · CC0 1.0Reaching the Singapore team
The Singapore Office can be reached by email, by telephone and by appointment. This page indicates whom to contact depending on the purpose of your request and what response time you can expect.
For the address and visiting arrangements, see the Access page.
Singapore Office contacts in figures
Source: OIMAP General Secretariat.
Email, the main channel
The address singapour@oimap.example receives all general enquiries. A reception officer distributes them among the office's lead contacts: cooperation with States, market relations, training and alerts.
State the country concerned and the nature of the request in the subject line, for example "Focal point support – Indonesia". This speeds up processing.
Telephone and appointments
The switchboard answers Monday to Friday, from 9 a.m. to 5 p.m. Singapore time, on +65 6000 0000. For an in-depth discussion, an appointment is preferable: the responsible officer will then prepare the file.
Calls received outside these hours are recorded. A call back is offered on the next working day.
Contacts by topic
The Office Director coordinates the team and receives official delegations. One lead contact handles Member States, another market professionals, a third training. Names appear in the signature of replies.
Member States may also write to their usual contact at the Member States Relations Directorate in Paris.
Emergencies
In the event of a theft, disappearance or discovery of a suspect work, do not wait for the office to reply: file a report with the BIOP. The alert is processed without delay, at any hour.
The office then steps in to inform the authorities and professionals of the region concerned.
Office contact details
| Channel | Contact details | Availability |
|---|---|---|
| singapour@oimap.example | 24 hours a day, reply within 2 days | |
| Telephone | +65 6000 0000 | Mon–Fri, 9 a.m.–5 p.m. (UTC+8) |
| Post | 1 Heritage Quay, Singapore | Daytime reception |
| Appointment | On request by email | Written confirmation |
Milestones
- Sending the request
Email with a precise subject line.
- Acknowledgement of receipt
Routing to the right lead contact.
- First reply
Target response time (indicative).
- Appointment
If a discussion is needed.
Mind the time difference
Write or call
Write
Written record- Documented reply
- Attachments possible
- Handled by the lead contact
Recommended for case files.
Call
Responsiveness- Direct exchange
- Simple questions
- Office hours
Useful for guidance.
Making an effective request
- Choose the subject
Cooperation, market, training.
- Write the subject line
Country and nature of the request.
- Attach the documents
Only useful documents.
- Send
To the office's address.
- Wait for the acknowledgement
Within one working day.
- Follow up if needed
After five working days.
Your message should include
A national focal point
« A clear reply within two days and an identified lead contact: the office has become our first reflex before writing to Paris. »
Vocabulary
- Acknowledgement of receipt
- Message confirming that a request has been received.
- Referent
- Staff member responsible for following a topic.
- Subject
- Subject line of an email.
- Switchboard
- Service that receives calls.
Press and institutions
Journalists' enquiries are handled by the headquarters press office, which can be reached from the Press contact page. The Singapore Office may nevertheless organise local meetings with media in the region.
Official invitations addressed to the Secretary-General or to the Office Director must be sent in writing, with the programme and dates.
Frequently Asked Questions
What is the response time?
About two working days (indicative).
Can I write in French?
Yes, as well as in English or Spanish.
How can I track a case?
See Track a case.
Where is the office?
See Access.
Useful Documents
Contacts
Related Pages
Singapore OfficeOIMAP's regional office for Asia-Pacific: missions, contacts and access.›
Getting to the Singapore officeAddress, transport, reception and visiting conditions of the Singapore office.›
Online contact formUse the contact module: reasons, attachments, acknowledgement of receipt and response times.›
BIOP alertsThe BIOP alert system: report a theft or loss, view current alerts and subscribe free of charge.›
View access details
Image credits (17)
- The Grotto of Posillipo, Hubert Robert (c. 1769) — Cleveland Museum of Art, CC0 1.0
- Women Beside a Stream Chasing Fireflies, Chōbunsai Eishi (c. 1796–97) — Cleveland Museum of Art, CC0 1.0
- Small Mosque in the Kaiserbagh, Felice A. Beato (1858) — Cleveland Museum of Art, CC0 1.0
- Pair of Earrings with Four-Armed Vishnu Riding Garuda with Nagas (serpent divinities) (1600s or 1700s) — Cleveland Museum of Art, CC0 1.0
- The Pyramid of Cestius, Rome, Michiel van Overbeek (c. 1650–80) — Cleveland Museum of Art, CC0 1.0
- A Rocky Cove with Fishing Boats, Allart van Everdingen (late 1650s) — Cleveland Museum of Art, CC0 1.0
- Egypt and Nubia, Volume I: The Great Temple of Aboo-Simble, Nubia, Louis Haghe (1846) — Cleveland Museum of Art, CC0 1.0
- Small vase, Chinese (18th century) — The Metropolitan Museum of Art, CC0 1.0
- Pair of Drawings: Sketch of the Labyrinth of the Villa Pisani and Piazza San Marco with Doges' Palace, Francesco Guardi (1773–1778(?)) — Cleveland Museum of Art, CC0 1.0
- Books and Scholars’ Accoutrements, Yi Taek-gyun (late 1800s) — Cleveland Museum of Art, CC0 1.0
- Maharaja of Kotah Listening to Music and Watching Dancers (c. 1820) — Cleveland Museum of Art, CC0 1.0
- Temple at Naveshera, Kashmir, India, Samuel Bourne (1864) — Cleveland Museum of Art, CC0 1.0
- Seated Buddha (1100s) — Cleveland Museum of Art, CC0 1.0
- Oil Bottle (1100s–1200s) — Cleveland Museum of Art, CC0 1.0
- The Doge's Palace, Venice, Richard Parkes Bonington (1826) — Cleveland Museum of Art, CC0 1.0
- Saint Jerome and the Lion (From the former Church of St. Peter in Erfurt), Tilman Riemenschneider (c. 1495) — Cleveland Museum of Art, CC0 1.0
- Enjoying the Evening Cool Along the Sumida River, Kitagawa Utamaro (c. 1797–98) — Cleveland Museum of Art, CC0 1.0