Tailor-made training

The process begins with an interview to understand the objectives, the audience and the constraints. The Academy then proposes a programme: objectives, content, duration, trainers, schedule, budget. Once approved, it prepares the adapted materials and organises the logistics.

An assessment measures the acquisition of skills and the impact after six months.

Everything is adaptable: duration (from one day to six months), language, level, place, practical cases, format (face-to-face, remote, blended). Content draws on existing modules and on elements designed for the client: internal procedures, cases specific to their country.

Trainers can work in the local language, with interpreters if necessary.

The price depends on the duration, the number of trainers and the place. Member States benefit from preferential rates. Funding can be mobilised: Protection Fund, cooperation programmes, donors. The Academy helps clients put together their application.

No programme may be funded by an operator whose activity would be contrary to market ethics.

Each programme includes an evaluation system: tests before and after, satisfaction survey, six-month follow-up. A report is given to the client, with recommendations. The results feed into the design of subsequent programmes.

For programmes for States, impact is measured in seizures, reports and proceedings begun.

Information provided by the client (organisation, cases, data) remains confidential. Materials developed for them may be reused in anonymised form, with their agreement. A confidentiality agreement is signed at the start.

Trainers are bound by professional secrecy.

The Academy's reception service answers practical questions Monday to Friday, in French, English and Spanish, and can direct each visitor to the programme, scholarship or free resource that fits their situation. A guidance counsellor also offers a thirty-minute individual meeting, by appointment, to build a realistic training pathway.

Trainees' feedback is valuable: each session gives rise to a questionnaire, and the most useful suggestions are examined each quarter by the teaching committee. Do not hesitate to write to report a difficulty, propose a subject or tell us what the training has changed in your practice.