No officer works alone

A trafficker does not stop at a border. Officers must therefore share information, alert their foreign colleagues and conduct joint operations. The three-day module teaches how to use official channels and build trust.
It builds on OIMAP's agreements with the World Customs Organization (2016) and INTERPOL (2014), and on the network of national focal points.
This page presents the actors, channels and good practice.
International customs cooperation in figures
Source: OIMAP Academy.
The actors
The module presents the actors: customs and police administrations, OIMAP's protection department, the INTERPOL secretariat, the World Customs Organization, UNESCO, museums and experts. Each has a precise role, designated contacts and exchange procedures.
Officers receive a directory of focal points, regularly updated.



Exchanging information
Official channels guarantee the security of exchanges: the WCO's secure platform, INTERPOL's messaging, OIMAP's emergency line. The module teaches how to write a clear message: facts, objects, photographs, route, precise request.
Officers practise sharing without compromising an investigation: not circulating too early, protecting sources, respecting confidentiality rules.
Joint operations
Joint operations mobilise several States over a defined period. They are prepared with the WCO and INTERPOL, with a communication plan and a division of tasks. Twenty-three operations took place in 2024; they led to the seizure of more than 4,000 objects.
Participants study the lessons learned from several operations and learn to organise one on their own scale.
Restitution of seized objects
After a seizure, the object sometimes has to return to its country of origin. The module explains the procedure: identifying the State of origin, contacting the authorities, restitution steps, OIMAP's role. It covers questions of costs, transport and ceremony.
It also presents the role of the arbitral tribunal when restitution is contested.
Channels of cooperation
| Channel | Use | Time limit |
|---|---|---|
| OIMAP emergency line | 24/7 alert | Immediate |
| WCO platform | Secure exchange | Hours |
| INTERPOL | International search | Hours |
| Focal point | Institutional contact | Days |
Milestones
- INTERPOL agreement
Cooperation.
- WCO agreement
41 States.
- Platform
Secure exchange.
- 23 operations
Review.
Confidentiality



Bilateral exchange or joint operation

Bilateral
Two States- Fast
- Simple
- Limited scope
For a specific case.

Joint
Several States- Scale
- Heavy coordination
- High impact
For a network.
Cooperating effectively
- Identify
Partner.
- Contact
Official channel.
- Share
Information.
- Coordinate
Action.
- Return
Experience.
Good practice
A coordinator

« Without the contacts made in training, we would never have dismantled this network. A successful operation rests on people who know one another. »
Vocabulary of cooperation
- Joint operation
- Coordinated action by several States.
- Focal point
- Designated contact.
- Secure platform
- Encrypted exchange tool.
- Reciprocity
- Exchange of services.
Trust and confidentiality
Cooperation rests on trust. The module stresses respect for each service's rules, discretion on sensitive information and reciprocity. A cooperation charter is signed by participants.
A network of alumni helps maintain links after the training.
To go further
The Academy's reception service answers practical questions Monday to Friday, in French, English and Spanish, and can direct each visitor to the programme, scholarship or free resource that fits their situation. A guidance counsellor also offers a thirty-minute individual meeting, by appointment, to build a realistic training pathway.
Trainees' feedback is valuable: each session gives rise to a questionnaire, and the most useful suggestions are examined each quarter by the teaching committee. Do not hesitate to write to report a difficulty, propose a subject or tell us what the training has changed in your practice.
Frequently asked questions
Who is my focal point?
See the Academy directory.
Does the WCO agreement concern all States?
41 States.
Can one join an operation?
By invitation.
Where to see the Academy?
See OIMAP Academy.
Useful documents
Contacts

See cooperation with the WCO
Image credits (16)
- Ships near the Trieux River, Paul Signac (1925) — Cleveland Museum of Art, CC0 1.0
- Leaf from a Lectionary with St. Luke (1057–1063) — Cleveland Museum of Art, CC0 1.0
- S. Giorgio Maggiore, Michele Marieschi (1741) — Cleveland Museum of Art, CC0 1.0
- Seal Color Box (1662–1722) — Cleveland Museum of Art, CC0 1.0
- Whitby Harbor, Frank Meadow Sutcliffe (c. 1885) — Cleveland Museum of Art, CC0 1.0
- A Lady Reading, Francis Seymour Haden (1833–1910) — Cleveland Museum of Art, CC0 1.0
- Boating in Moonlight (1600s) — Cleveland Museum of Art, CC0 1.0
- Plaque (1500s–1600s) — Cleveland Museum of Art, CC0 1.0
- Sailing Vessels: Armed Four-Master Putting Out to Sea, Pieter Bruegel (1561–65) — Cleveland Museum of Art, CC0 1.0
- Bookplate: Boylston Medical Library, George Girdler Smith (1806–39) — Cleveland Museum of Art, CC0 1.0
- Net Fishing at Night on the Sumida River, Kitagawa Utamaro (c. 1800) — Cleveland Museum of Art, CC0 1.0
- Eighteen Views of Rome: The Piazza Farnese (recto), Lievin Cruyl (1664) — Cleveland Museum of Art, CC0 1.0
- The Fleet Off the Coast, Beachy Head, Samuel Atkins (c. 1790–1805) — Cleveland Museum of Art, CC0 1.0
- Landscape with Saint John the Baptist, Herri met de Bles (c. 1540) — Cleveland Museum of Art, CC0 1.0
- The Victory Banquet: from Battle Scenes of the Quelling of Rebellions in the Western Regions, with Imperial Poems (c. 1765–74; poem dated 1760) — Cleveland Museum of Art, CC0 1.0
- Chemin de fer de Toulouse à Bayonne. Pont de l'Aran (en trois arches de 17m d'ouverture chacune). Situation des travaux au 21 juillet 1861, Édouard Baldus (1861) — Cleveland Museum of Art, CC0 1.0
Cleveland Museum of Art · CC0 1.0
Customs training8,940 officers trained: identification of goods, controls and cooperation for the first line of defence of heritage.›
Border controlsExport documents, inspection, seizure, conservation and judicial follow-up: the module devoted to controls.›
Cooperation with the WCOThe agreement with the World Customs Organization: border controls, training of customs officers and identification tools.›