Nairobi office contacts

The address nairobi@oimap.example centralises requests. It is checked every working day by the office assistant, who directs messages to the relevant contact person: protection, restitutions, cooperation or training.

State the country and subject in the subject line. Attach the relevant documents, without exceeding ten megabytes per message.

The switchboard, on +254 20 000 0000, answers from 8:30 a.m. to 4:30 p.m., Nairobi time. Calls mainly concern booking appointments and general guidance.

For distant States, the office favours videoconferencing. A slot is reserved each week for focal points, with no prior appointment needed (indicative).

A protection contact person follows inventories and alerts. A restitutions contact person processes return cases. A cooperation contact person supports the focal points. A training contact person organises workshops with the OIMAP Academy.

The office management receives official delegations and handles partnership requests.

For a theft, a suspicious find or a seizure, first use the BIOP alert form. The report is received at any hour and handled without waiting for the office to open.

The Nairobi team then takes over to inform the local authorities and the professionals concerned.

Journalists should contact the headquarters press office via the Press contact page. The office can nevertheless arrange interviews with regional managers on request.

Partnership proposals from African institutions are forwarded to the office management, which reviews them with headquarters before any commitment.